Refund Policy

Who decides refunds

Our authorised reseller Paddle.com is the legal seller of this product. Refund requests are submitted to Paddle and decided under its policy, at its sole discretion.

Your purchase is processed by Paddle.com, and Paddle will appear on your bank statement.

Try before you buy

Before purchase, Sheek is available as a complete 14-day trial with no card, no sign-up and no email. We recommend using the full trial period and confirming that the software suits your printer and your chequebook before buying, since the licence key activates on your device as soon as it is used.

Hit a problem? Contact us first

If you run into a technical problem after purchase, contact us first at info@aijolabs.com — most cases are resolved directly.

This does not affect any right granted to you by the law of your own country.